Privacy Policy

Flyte Technologies Inc, a Delaware corporation based in Oswego, Illinois, operates Flyte. This policy explains what we collect when you use it, why we collect it, and how long we keep it. Contact us at team@flyteai.io.

Account and contact details: your name, email address, and phone number. Passenger details required to issue a ticket: full name as it appears on your travel document, date of birth, gender, and title. For international itineraries where the airline requires it: passport number, issuing country, and expiry date. Payment details: the wallet address you pay from, and the transaction hash of your payment. Card payments are handled by our payment processor and we never receive or store your card number. Your conversations: the messages you send the assistant and its replies, so a booking can be completed across more than one message and so you can return to it later. Technical data: IP address, browser type, and request logs.

To find and book flights you ask for, and to issue tickets, which is performance of our contract with you. To take payment and to refund you when a booking fails. To keep records required of a travel intermediary and to meet tax and anti-fraud obligations, which is compliance with a legal obligation. To detect abuse and secure the service, which is our legitimate interest. We do not sell your personal information, and we do not share it with advertisers.

Airlines and the global distribution systems that issue tickets receive the passenger details needed to make the booking, including passport data where the airline requires it. Our payment processor receives what it needs to take a card payment. Our cloud hosting and infrastructure providers process data on our behalf under contract. We disclose information to law enforcement or a regulator when legally required. That is the complete list of categories.

• We do not sell your personal information
• No advertisers, no ad trackers, no data brokers
• Your card number never reaches our servers

This is the part most policies omit, and it matters. When you pay in USDC on the Base network, the transaction is recorded on a public blockchain. The paying address, the receiving address, the amount, and the time are permanently visible to anyone, and neither we nor you can delete, alter, or hide them. We do not publish your name alongside them, but a wallet address that is linked to your identity elsewhere can be connected to a payment made here. This is how public blockchains work and it is not something we can change, so consider it before paying from a wallet you use under your own name.

Booking records and the passenger details attached to them are kept for as long as we may need them for a refund, a dispute, or a tax or regulatory obligation, and typically for seven years after travel. Conversations are kept so you can return to a booking in progress. Application logs are kept for one year. Records of payments made on a blockchain remain on that blockchain permanently and are outside our control.

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. To delete your details, tell the assistant to delete your information, or email team@flyteai.io. We will delete what we are not required to keep, and we will tell you what we are keeping and why rather than quietly retaining it. Depending on where you live you may also have the right to object to processing, to restrict it, to receive your data in a portable form, and to complain to your data protection authority. We do not charge for any of this and we do not discriminate against you for asking.

• Say "delete my information" to the assistant and it deletes your details
• We tell you what we have to keep, and why, instead of keeping it quietly
• No charge, and no worse service for asking

Data is encrypted in transit. Access to production systems is restricted and authenticated. Payment card details never reach our servers. Passport numbers and dates of birth are kept out of our application logs, and that is enforced by an automated check on every build rather than by policy alone. No system is perfectly secure, and we will not tell you otherwise. If a breach affects your personal information we will notify you and the relevant regulator as required by law.

We use cookies and local storage that are necessary to keep you signed in and to hold your session while you complete a booking. We do not use advertising cookies and we do not run third-party ad trackers. You can clear or block these in your browser, but the service will not keep you signed in if you do.

Flyte is for adults. Our booking flow issues adult fares only and refuses a passenger under eighteen, and we do not knowingly collect personal information from anyone under eighteen. If you believe a child has given us information, email team@flyteai.io and we will delete it.

We operate from the United States and our infrastructure is hosted there. Booking a flight necessarily sends passenger details to airlines and ticketing systems in the countries you are travelling to and through, and those countries may have weaker privacy protections than your own. Where we transfer personal data out of the UK or the European Economic Area we rely on the standard contractual clauses.

We do not sell personal information and we do not share it for cross-context behavioural advertising, as those terms are defined under California law. We have not done so in the preceding twelve months. If you are a California resident you may request disclosure of the categories and specific pieces of personal information we hold, request deletion, and request correction, and we will not deny you service or charge you differently for exercising those rights. Residents of other states with comparable laws have equivalent rights. Email team@flyteai.io to exercise them; we may need to verify your identity before acting, which for a booking usually means confirming details of that booking.

For the information you give us, Flyte is the controller and decides why and how it is processed. Once passenger details are passed to an airline or ticketing system to issue a ticket, that airline becomes an independent controller of the data it holds, and its own privacy policy governs what it does with it. We cannot delete data from an airline's records on your behalf, and a request to us does not reach them. Our cloud and payment providers act as processors under contract and may not use your data for their own purposes.

We update this policy when what we do changes. The date at the top of this page tells you when it last changed. If a change materially affects how we use information we already hold about you, we will tell you before it takes effect.

team@flyteai.io. Flyte Technologies Inc, Oswego, Illinois, United States.