Terms of Service

These Terms are a binding agreement between you and Flyte Technologies Inc, a Delaware corporation ("Flyte", "we", "us"). By creating an account, searching, or booking, you accept them. If you do not accept them, do not use the service. If you are using Flyte on behalf of a company, you confirm you are authorised to bind that company.

Flyte searches and books flights on your behalf. We do not operate aircraft, employ crew, or carry passengers. The airline is the party that transports you, and your flight is governed by that airline's own contract of carriage, fare rules, and conditions, which apply in addition to these Terms and prevail over them on anything to do with the flight itself. Schedule changes, delays, cancellations, denied boarding, downgrades, baggage, and compensation under regulations such as EU261 or US DOT rules are matters between you and the airline.

Flyte uses automated systems, including AI models, to interpret what you ask for and to assemble search results. These systems can misread a request, misparse a date, or return an itinerary that is not what you meant. That is why nothing is booked until you review a written summary of the passenger details, dates, route and price and confirm it. You are responsible for checking that summary. Once you confirm and pay, the booking is made on the details shown in it.

You must give accurate passenger details exactly as they appear on the travel document you will present. Airlines routinely refuse to correct names after ticketing, and many treat a name change as a cancellation and rebooking at your cost. You are solely responsible for passports, visas, transit permissions, entry requirements, vaccination rules, and for any consequence of not holding them. We do not verify your eligibility to travel and are not liable if you are refused boarding or entry.

Fares are set by airlines and change constantly. A price shown during search is an indication, not an offer, and is not held until the booking is completed. If the fare changes between your search and your confirmation, we will tell you before charging you. We accept payment in USDC on the Base network and by card through our payment processor. You are responsible for any taxes, bank charges, or network fees on your side.

Blockchain transfers cannot be reversed, cancelled, or recalled by us or by anyone else. If you send funds to the wrong address, send the wrong asset, send on the wrong network, or lose access to your wallet, those funds are not recoverable and we cannot refund them. We are not a custodian of your wallet, we never hold your private keys, and we are not responsible for the security of your wallet, the acts of your wallet provider, or network congestion, forks, or outages. Funds you send for a booking are held until a ticket is issued; if a ticket is not issued, we return them to the wallet that paid, and to no other address.

Most fares we sell are non-refundable once ticketed. Where a fare permits a refund or change, the airline's rules, timescales and fees govern it, and we pass those through unchanged. If a booking fails before a ticket is issued, we return your payment in full to its source. Where a refund depends on the airline paying us first, we pay you when they pay us. We do not advance refunds and we do not guarantee an airline's solvency.

The service is provided as is and as available, without warranties of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, or error free, that any fare shown will remain available, or that results will meet your requirements. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

To the fullest extent permitted by law, Flyte is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost bookings, missed connections, or loss of goodwill, arising out of or relating to the service, whether in contract, tort, or otherwise, even if we have been advised of the possibility. Our total liability for any claim is limited to the greater of the service fees Flyte charged you for the booking giving rise to the claim, or one hundred United States dollars. For the avoidance of doubt, our liability is capped by reference to our own service fees and never by reference to the fare, taxes, or other amounts collected on behalf of an airline or payment provider, which we do not retain. Nothing in these Terms excludes liability that cannot lawfully be excluded, including for fraud, wilful misconduct, or death or personal injury caused by negligence.

You agree to indemnify and hold harmless Flyte, its officers, directors and employees from any claim, loss, liability, or expense, including reasonable legal fees, arising from your use of the service, your breach of these Terms, the inaccuracy of information you supply, or your violation of any law or of any airline's conditions of carriage.

You may not use the service to break the law, to make speculative, fraudulent, or duplicate bookings, to book for a passenger who has not authorised you, to scrape, resell, or systematically extract fares or inventory, to circumvent any technical limit or rate limit, or to interfere with the service or its security. We may suspend or terminate an account, and cancel a booking made in breach of this section, without notice.

Most concerns are resolved quickly by writing to us first, and you agree to contact us and allow thirty days to resolve a dispute informally before starting any formal proceeding. If that does not resolve it, you and Flyte agree that any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Delaware, and not in court. You and Flyte each waive any right to a jury trial and any right to bring or participate in a class, collective, or representative action. Either party may still bring an individual claim in small claims court. You may reject this arbitration agreement by writing to us within thirty days of first accepting these Terms, and doing so will not affect any other part of them.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Where a claim is not subject to arbitration, the state and federal courts located in Delaware have exclusive jurisdiction, and you consent to that venue.

The service, including its software, interface, text, and marks, belongs to Flyte or its licensors. We grant you a limited, personal, non-transferable, revocable licence to use the service to search for and book travel for yourself or for people you are authorised to book for. Nothing else is granted. Airline names and marks belong to the airlines.

We may change, suspend, or discontinue any part of the service at any time. We may update these Terms, and the updated version takes effect when posted with a new date at the top of this page. Continuing to use the service after that constitutes acceptance. A change to the arbitration section will not apply to a dispute of which we already had notice.

Our Privacy Policy explains what we collect, why, and how long we keep it, including the parts specific to booking travel and to paying on a public blockchain. It forms part of these Terms.

Fares reach us from airlines and distribution systems, and those feeds occasionally carry an error, such as a long-haul fare priced at a fraction of its taxes. Where a price is obviously wrong and you could not reasonably have believed it was genuine, we may cancel the booking and refund you in full instead of honouring it. We will tell you promptly and refund to the original payment method. This does not apply to a fare that is merely a good deal.

We sometimes release features that are new, labelled as beta, or still being evaluated. They are provided without any warranty at all, may change or be withdrawn without notice, and should not be relied on for a booking you cannot afford to have go wrong.

We may suspend or close your account, refuse a booking, or withdraw the service from you at any time, with or without cause and without liability to you. Where we do so without cause and you have a booking in progress that has not been ticketed, we will refund what you paid. Nothing in this section requires us to continue serving a user we reasonably believe presents legal, fraud, or chargeback risk.

If you believe you have been charged in error, contact us first at team@flyteai.io. Raising a chargeback or payment dispute without contacting us, for a ticket that was issued and remains valid, is a breach of these Terms. Where a chargeback is raised against a valid issued ticket, we may cancel the associated booking, recover the amount charged back together with any fee the payment provider charges us, and refuse further service.

You confirm that you are not located in, ordinarily resident in, or acting on behalf of anyone in a country or region subject to comprehensive United States sanctions, and that you are not on any United States government restricted-party list. We may refuse or cancel any booking we believe would breach sanctions, export control, or anti-money-laundering law, and we may decline to serve particular destinations at our discretion.

Any claim arising out of or relating to the service must be brought within one year after the event giving rise to it. A claim brought after that period is permanently barred, to the extent the law allows a contractual limitation period.

We are not liable for any failure or delay caused by something outside our reasonable control, including airline or supplier failure, air traffic control decisions, strikes, weather, epidemic, war, civil unrest, government action, sanctions, blockchain network congestion or outage, and failures of internet or cloud infrastructure.

If you send us suggestions or feedback, you grant us an unrestricted, perpetual, royalty-free right to use it for any purpose without obligation or attribution to you. Please do not send us anything you consider confidential.

These Terms, together with the Privacy Policy, are the entire agreement between you and Flyte about the service and replace any earlier understanding. If any provision is held unenforceable, it is severed and the rest remains in force, and if the class action waiver specifically is held unenforceable then the arbitration agreement is void as to that claim while the remainder of these Terms survives. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger, financing, or sale of the business. There are no third-party beneficiaries. The sections covering liability, indemnity, disclaimers, disputes, and the claim window survive termination.

Questions about these Terms, or notice of a dispute, should go to team@flyteai.io. Flyte Technologies Inc, Oswego, Illinois, United States.